Privacy Policy

Welcome to Jewel By Sanjam. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through trusted payment gateways)
  • Order history

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions
  • Send promotional emails, offers, and updates (you may opt out at any time)

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processing providers
  • Shipping and logistics partners
  • Marketing and analytics service providers
  • Government or legal authorities when required by law

All third-party service providers are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and visitor behavior
  • Provide relevant advertisements

You can control cookie settings through your browser preferences.

5. Payment Security

We take reasonable measures to protect your payment information. All transactions are processed through secure payment gateways that comply with industry security standards. We do not store complete payment card details on our servers.

6. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Jewel By Sanjam
Email: **********
Phone: +91 XXXXX XXXXX